{"id":3142,"date":"2025-10-30T16:14:51","date_gmt":"2025-10-30T12:14:51","guid":{"rendered":"https:\/\/lms.aisyria.org\/help-and-support\/"},"modified":"2026-03-15T11:11:18","modified_gmt":"2026-03-15T07:11:18","slug":"help-and-support","status":"publish","type":"page","link":"https:\/\/lms.aisyria.org\/en\/help-and-support\/","title":{"rendered":"Help and Support"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_239378826\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n  <div class=\"banner has-hover media-center-banner\" id=\"banner-1458652097\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1448\" height=\"742\" src=\"https:\/\/lms.aisyria.org\/wp-content\/uploads\/2025\/11\/customer-service-support-with-communication-icon-technology-concept-call-center-business-technology-1_result.webp\" class=\"bg attachment-original size-original\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-611038003\" class=\"text-box banner-layer blur-b-banner-media-center x50 md-x95 lg-x100 y95 md-y50 lg-y50 res-text\">\n                     <div data-animate=\"fadeInRight\">           <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\t<div id=\"text-3155963579\" class=\"text\">\n\t\t\n<p class=\"font-10\">Help and Support<\/p>\n<p class=\"font-11\">The Syrian Association for Artificial Intelligence and Entrepreneurship (SAAE) seeks to provide a supportive and transparent environment for its members, partners, and trainees. Through this section, you can obtain technical, administrative, and financial assistance, in addition to clarifications regarding services and programs   <\/p>\n\t\t\n<style>\n#text-3155963579 {\n  text-align: right;\n  color: rgb(46, 46, 46);\n}\n#text-3155963579 > * {\n  color: rgb(46, 46, 46);\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n       <\/div>                     \n<style>\n#text-box-611038003 .text-box-content {\n  background-color: rgba(255, 255, 255, 0);\n  border-radius: 10px;\n  font-size: 100%;\n}\n#text-box-611038003 .text-inner {\n  padding: 24px 24px 24px 24px;\n}\n#text-box-611038003 {\n  width: 95%;\n}\n@media (min-width:550px) {\n  #text-box-611038003 {\n    width: 50%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1458652097 {\n  padding-top: 551px;\n  background-color: rgba(255, 255, 255, 0);\n}\n#banner-1458652097 .banner-bg img {\n  object-position: 53% 59%;\n}\n@media (min-width:550px) {\n  #banner-1458652097 {\n    padding-top: 742px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_239378826 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_855106970\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-1023524540\" class=\"text\">\n\t\t\n<p style=\"color: var(--Text, #2E2E2E); font-size: 22px; font-weight: 700; line-height: 33px;\">Available Support Types<\/p>\n\t\t\n<style>\n#text-1023524540 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-equal align-center\"  id=\"row-1443006766\">\n\n\t<div id=\"col-835507031\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner dark\" style=\"background-color:rgb(46, 46, 46);\" >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/lms.aisyria.org\/wp-content\/uploads\/2025\/10\/technical-support-help-svgrepo-com-1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Technical Support<\/h3>\n<p>To assist with registration for courses and programs<br \/>Support channel via email and live chat<br \/>For technical issues in online training or using the platform<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-835507031 > .col-inner {\n  padding: 24px 24px 24px 24px;\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-96522419\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner dark\" style=\"background-color:rgb(46, 46, 46);\" >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/lms.aisyria.org\/wp-content\/uploads\/2025\/10\/management-svgrepo-com-1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Administrative Support<\/h3>\n<p>Mechanism for volunteering or affiliation<br \/>Inquiries about membership and its types<br \/>Assistance in communicating with departments or communities<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-96522419 > .col-inner {\n  padding: 24px 24px 24px 24px;\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-264965178\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner dark\" style=\"background-color:rgb(46, 46, 46);\" >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/lms.aisyria.org\/wp-content\/uploads\/2025\/10\/finance-markting-money-coin-dollar-molecule-svgrepo-com-1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Financial Support<\/h3>\n<p>Gemini said<br \/>Payment and donation methods Invoices and course fees<br \/>Request receipts or spending reports<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-264965178 > .col-inner {\n  padding: 24px 24px 24px 24px;\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_855106970 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_2116505797\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"634\" src=\"https:\/\/lms.aisyria.org\/wp-content\/uploads\/2025\/10\/futuristic-business-scene-with-ultra-modern-ambiance-2_result.webp\" class=\"bg attachment- size-\" alt=\"\" \/>\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-equal align-center\"  id=\"row-70892162\">\n\n\t<div id=\"col-1919692994\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p style=\"color: var(--Text, #2E2E2E); font-size: 22px; font-weight: 700; line-height: 33px;\">How can you get in touch?<\/p>\n<p class=\"font-18\">Your feedback will be sent to the specialized team.<\/p>\n<\/p>\n\t<div id=\"gap-342146439\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-342146439 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"font2-st footer-contact-text special-hover\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2779\" style=\"margin-left: 10px;\" src=\"\/wp-content\/uploads\/2025\/11\/contact-phone3.png\" alt=\"\" width=\"20\" height=\"20\"><a style=\"color: #2E2E2E !important;\" href=\"https:\/\/wa.me\/963930763547\">  547 763 930 963+<\/a><\/p>\n<p class=\"font2-st footer-contact-text special-hover\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2784\" style=\"margin-left: 10px;\" src=\"\/wp-content\/uploads\/2025\/11\/contact-phone1.png\" alt=\"\" width=\"20\" height=\"16\"><a style=\"color: #2E2E2E !important;\" href=\"mailto:info@lms.aisyria.org\">info@lms.aisyria.org<\/a><\/p>\n<p class=\"font2-st footer-contact-text special-hover\"><a style=\"color: #2E2E2E !important;\" href=\"https:\/\/www.google.com\/maps\/place\/Syrian+Young+Entrepreneurs+Association\/@33.511436,36.274591,92m\/data=!3m1!1e3!4m6!3m5!1s0x1518e0b1f81f8c7b:0x7ddaabac491ea38a!8m2!3d33.5114505!4d36.2746024!16s%2Fg%2F1tdsmmhy?hl=en&amp;entry=ttu&amp;g_ep=EgoyMDI1MTExMi4wIKXMDSoASAFQAw%3D%3D\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2789\" style=\"margin-left: 10px;\" src=\"\/wp-content\/uploads\/2025\/11\/contact-phone.png\" alt=\"\" width=\"20\" height=\"29\">Damascus\u060c Ministry of Higher Education and Scientific Research side<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1919692994 > .col-inner {\n  padding: 100px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-925949286\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3187-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3187\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3142#wpcf7-f3187-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3187\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3187-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div dir=\"rtl\" class=\"membership-form glass\">\n\t<div class=\"field\">\n\t\t<p><span class=\"mini-label\">Name<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"full name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"field\">\n\t\t<p><span class=\"mini-label\">Phone Number <\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your phone number\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"field\">\n\t\t<p><span class=\"mini-label\">Email<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your email address\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"field\">\n\t\t<p><span class=\"mini-label\">Support Required<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"supportrequired\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"supportrequired\"><option value=\"\">\u2014 Choose Support Type \u2014<\/option><option value=\"Technical Support\">Technical Support<\/option><option value=\"Administrative Support\">Administrative Support<\/option><option value=\"Financial Support\">Financial Support<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"field\">\n\t\t<p><span class=\"mini-label\">Notes<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Do you have any notes?\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-send\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2116505797 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  min-height: 634px;\n}\n#section_2116505797 .section-bg img {\n  object-position: 50% 67%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1663867479\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-collapse\"  id=\"row-1257933219\">\n\n\t<div id=\"col-1987744501\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-508931215\" class=\"accordion-item\">\n\t\t<a id=\"accordion-508931215-label\" class=\"accordion-title plain\" href=\"#accordion-item-1.-how-can-i-register-for-a-course?\" aria-expanded=\"false\" aria-controls=\"accordion-508931215-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>1. How can I register for a course?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-508931215-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-508931215-label\">\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3184025817\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3184025817-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-difference-between-active-and-associate-membership?\" aria-expanded=\"false\" aria-controls=\"accordion-3184025817-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the difference between active and associate membership?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3184025817-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3184025817-label\">\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-637655552\" class=\"accordion-item\">\n\t\t<a id=\"accordion-637655552-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-volunteer-with-the-association?\" aria-expanded=\"false\" aria-controls=\"accordion-637655552-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I volunteer with the association?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-637655552-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-637655552-label\">\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1391942445\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1391942445-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-available-donation-methods?\" aria-expanded=\"false\" aria-controls=\"accordion-1391942445-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What are the available donation methods?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1391942445-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1391942445-label\">\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1663867479 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3142","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/lms.aisyria.org\/en\/wp-json\/wp\/v2\/pages\/3142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lms.aisyria.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lms.aisyria.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lms.aisyria.org\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/lms.aisyria.org\/en\/wp-json\/wp\/v2\/comments?post=3142"}],"version-history":[{"count":3,"href":"https:\/\/lms.aisyria.org\/en\/wp-json\/wp\/v2\/pages\/3142\/revisions"}],"predecessor-version":[{"id":3153,"href":"https:\/\/lms.aisyria.org\/en\/wp-json\/wp\/v2\/pages\/3142\/revisions\/3153"}],"wp:attachment":[{"href":"https:\/\/lms.aisyria.org\/en\/wp-json\/wp\/v2\/media?parent=3142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}